Frequently Asked Questions

Your mixes are gluten-free and free of  the top  food allergens. Would I buy your  mixes when  I only have an issue with gluten or food allergies but not both?  

It is estimated as many as 50% of households dealing with gluten issues also deal with food allergy issues but it is not necessary that you have both gluten and food allergy issues to enjoy our products.  Our mixes are free of all the stuff you don't want but full of flavor and eating enjoyment.

Are other products produced in your facility or on your equipment?

We have a dedicated, inspected and licensed facility where only our own gluten-free, allergy-friendly products are prepared.

Why do you use the term allergy-friendly  instead of allergen-free?

Although our products are free of the 17 most common allergens, it is possible that someone could have an allergic reaction to an ingredient which is not listed among the common allergens, therefore, we say all our products as gluten-free and allergy-friendly.

What  are the common allergens which  are not included in your products? 

Our products are free of gluten and the following common allergens:  wheat, dairy, egg, peanut, tree nut, mustard, corn, potato, sesame, sunflower, gelatin, MSG, fish, shellfish, crustaceans, sulphites, and soy.  Our Waffle Mix, Pancake Mix, Cinnamon Roll Mix and Tea Biscuit Mix require milk and egg to prepare. Almond or soy milk may work in those excluded mixes though.

Eggs are a common allergen and are not included in your products but do I have to use eggs  to prepare the mixes?

Not all of our mixes require egg, but for those that do, our specifically formulated Serenity Foods Egg Replacer, can be used as a replacement (excluding waffle, pancake, cinnamon roll, and tea biscuit mixes)Our mixes will not work with starch based egg replacers such as Ener-G or Orgran.

Dairy  products are  common allergens and are not included in your products but do I have to use dairy products in preparing the mixes?

We have developed our mixes to perform well without having to add dairy products (excluding waffle, pancake, cinnamon roll and tea biscuit mixes). Almond or soy milk may work in those excluded mixes though. 


How do you ensure the ingredients  in  your products do not contain gluten or the allergens you have listed?

We require statements from our suppliers for ingredients used in our products. These statements are keep on file and must declare that the ingredient does not contain gluten or any of the 17 listed common allergens. For persons with allergies, as advised by Anaphylaxis Canada and other allergy organizations, new foods should be introduced gradually.

Most  of the gluten free mixes I have  tried  produced baked goods that were dry, grainy  and  less than satisfactory, How do your mixes compare?

We think you will be pleased with our baking mixes as our goal is to meet or exceed the quality of gluten and non-gluten containing baking mixes as well as from scratch gluten and non-gluten recipes.

Your instructions say to put the ingredients in bowl of stand mixer. Can I use a hand mixer instead?

We highly recommend that you use a stand mixer and for the amount of time specified in the instructions so the ingredients will develop properly. We do not recommend a hand mixer but if you wanted to try that method, you would have to mix at a higher speed and/or for a longer period of time. All our mixes were developed using a stand mixer so we are unable to provide exact mixing speeds and times for a hand mixer.